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Customer Service Representative

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Vernon, CA
Full-time $20.00-$25.00
Posted 02/12/2025
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Customer Service Representative - Order Entry

Location: Onsite in Vernon, CA

Schedule: Monday-Friday 7:30 am-4:00 pm
Pay: $20-25/hr DOE 

Position Overview
We are seeking a detail-oriented Customer Service Representative specializing in Order Entry to join our dynamic team. The ideal candidate will be responsible for processing customer orders efficiently and accurately while providing exceptional service to our clients. This role is crucial in ensuring customer satisfaction and maintaining smooth operations within the order processing system.

Key Responsibilities

  • Process customer orders through EDI and ensure timely entry into the system.
  • Respond to customer inquiries and provide support related to order status, product availability, and delivery timelines.
  • Collaborate with sales and manufacturing teams to ensure accurate order fulfillment and address any issues that may arise.
  • Maintain detailed records of customer interactions and transactions in the database.
  • Proactively identify opportunities to enhance the customer experience and improve order processing efficiency.

Qualifications

  • Proven experience in a customer service role, preferably in order entry or related fields.
  • Strong knowledge of EDI (Electronic Data Interchange) processes and systems.
  • Excellent communication and interpersonal skills, with a customer-focused attitude.
  • Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.
  • Experience in sales, customer accounts, or a manufacturing background is a plus.

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Accident Insurance
  • Life Insurance 
  • Holiday pay 
  • Paid time off
  • FSA
  • 401(k)
  • PTO

For this position you must be currently authorized to work in the United States. We do not sponsor for this position.

Additional ways to apply

Preferred Skills

  • EDI (Electronic Data Interchange)
  • Sales
  • customer accounts
  • Manufacturing Background
  • Time Management
  • Customer Service
  • Inside Sales

Madeline Griffin is recruiting for this position and the positions below.
email meEmail me to apply for this position

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Employees will receive paid leave to the extent required by state or local law. This job was first posted by CyberCoders on 02/12/2025 and applications will be accepted on an ongoing basis until the position is filled or closed.

CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

Your Right to Work – In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Copyright 1999 - 2025. CyberCoders, Inc. All rights reserved.
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Copyright © 1999 - 2025. CyberCoders, Inc. All rights reserved. Terms of Use Privacy Policy Cookie Settings Candidate Security & Phishing
CyberCoders is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please contact a member of our Human Resources team to make arrangements.

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